c77u Terms and Conditions

This website and all its services are operated by c77u ("Platform", "we", "us"). The terms and conditions described on this page ("Terms") constitute a legally binding agreement between you and c77u. By browsing our website, creating an account or using any service, you automatically consent to these Terms.

If you disagree with any part of these Terms, please refrain from using our platform. c77u reserves the right to modify or update these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

1Account Registration and Eligibility

1.1 Registration Requirements

To open an account with c77u, you must meet the following requirements:

• You must be at least 21 years of age.
• You are not a resident of any jurisdiction where online gaming is completely prohibited.
• You will provide accurate and complete information at the time of registration.
• You do not already have an active account with c77u.
• You are opening the account in your own identity — not on behalf of someone else.

1.2 One Account Policy

Only one account per person is permitted. Creating multiple accounts from the same device, IP address, bank account or payment method is strictly prohibited. If this policy is violated, c77u reserves the right to suspend or close both or all accounts and forfeit the associated balances.

1.3 Identity Verification (KYC)

c77u follows an identity verification process to ensure a safe and transparent service. Before processing a withdrawal request or at any time deemed necessary, we may request your identity document (national ID, passport or driving licence) and proof of address. Failure to provide the required documents in time may result in temporary suspension of account activity.

1.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. Do not share this information with any third party. You are responsible for all activity carried out from your account. If you suspect unauthorised access, notify our support team immediately.

2Deposits and Withdrawals

2.1 Supported Payment Methods

c77u currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

2.2 Minimum Limits

The minimum deposit amount for each payment method is ৳100. The minimum withdrawal amount is ৳1,000. No transactions below these limits will be processed.

2.3 Withdrawal Timeframe

Approved withdrawals are generally completed within 30 minutes to 3 hours. However, this time may be longer if identity verification is required or in unusual circumstances.

2.4 Legitimacy of Funds

You will only deposit funds obtained from legitimate sources. Depositing any funds related to money laundering or illegal activity is prohibited. If a suspicious transaction is identified, c77u reserves the right to investigate and notify the relevant authorities.

3Bonuses and Promotions

3.1 Welcome Bonus

c77u offers a welcome bonus for new members — a 120% bonus on the first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳100 is required to claim this bonus.

3.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x (fifteen times). This means you must wager an amount equal to 15 times the total bonus amount before the bonus funds become withdrawable.

• Cancelling a deposit before the wagering requirements are met will result in forfeiture of the bonus.
• Some games may contribute fully, partially or not at all towards wagering requirements.
• Bonuses may have a set expiry period — any unused bonus will be cancelled after expiry.
• Full details about bonuses can be found on the promotions page.

3.3 General Promotion Terms

c77u reserves the right to modify, suspend or cancel any promotion, tournament or special offer. Each promotion will have its own specific terms, which will be stated on the relevant page. Any attempt to abuse bonuses or manipulate the system through strategic betting will result in account suspension and forfeiture of the bonus.

3.4 VIP Program

c77u's VIP program has four tiers, where regular players receive weekly cashback benefits:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.4% cashback per week.
• Gold: Up to 0.6% cashback per week.
• Platinum: Up to 0.8% cashback per week.

VIP tier advancement depends on a player's overall activity, loyalty and consistency. c77u reserves the right to modify the terms of VIP benefits.

4Fair Gaming and Code of Conduct

4.1 Commitment to Fair Play

c77u is committed to ensuring a safe and fair gaming environment. All games used on our platform are audited and operated using Random Number Generator (RNG) technology. Results are completely impartial and free from manipulation.

4.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using software, bots, scripts or any other automated method.
• Any attempt to manipulate game outcomes.
• Harassing, abusive or discriminatory behaviour towards other players or c77u staff.
• Operating an account using a false identity or false information.
• Exploiting system vulnerabilities or technical errors.
• Collusion for the purpose of bonuses or promotions (coordinating with other accounts).

4.3 Disciplinary Action

If any of the above prohibited activities are engaged in, c77u reserves the right to temporarily suspend or permanently close the account, forfeit the deposited balance and take legal action where applicable. These decisions will be made at the sole discretion of c77u.

5Responsible Gaming

5.1 Our Commitment

c77u believes that gaming should be a safe form of entertainment. We place the highest importance on the wellbeing and mental health of our users.

5.2 Self-Regulation Tools

c77u provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly or monthly deposit limits.
• Self-Exclusion: Block access to your account for a specified period.
• Loss Limit: Set a maximum loss limit for a specified period.
• Session Reminder: Receive an alert after a set period of time.

To use these tools, contact our 24/7 live chat support or visit the Responsible Gaming page.

5.3 Protection of Minors

c77u services are for ages 21 and above only. Parents are advised to use parental control software to prevent minors from accessing gaming platforms. If a minor's account is identified, it will be closed immediately.

6Privacy and Data Protection

6.1 Data Collection

c77u collects personal information during registration and while using the platform. This information may include name, email, phone number, payment details and gaming activity data.

6.2 Use of Data

Collected information is used for the following purposes:

• Account management and service delivery.
• Identity verification and fraud prevention.
• Customer service and support.
• Compliance with legal and regulatory obligations.
• Platform improvement and providing a personalised experience.

6.3 Data Security

c77u uses SSL encryption and modern security technology to protect your personal information. We do not sell your data to third parties. For more details, please visit our Privacy Policy page.

7Account Closure and Suspension

7.1 Closure by User

You may request closure of your account at any time through our support team. It is advised that you withdraw your balance before closing your account. Bonuses or promotional benefits will not apply to a closed account.

7.2 Suspension or Closure by c77u

c77u may suspend or close an account for the following reasons:

• Any violation of these Terms.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Legal or regulatory requirements.
• Evidence of being a minor.
• Extended period of inactivity.

7.3 Balance Refund

If an account is closed due to a fault on c77u's part (such as a technical error), the valid balance will be refunded. However, if the closure is due to a breach of these Terms, the balance may be forfeited.

8Limitation of Liability

8.1 Service Availability

Although c77u strives to ensure continuous service availability, the service may be temporarily unavailable due to technical issues, maintenance or unforeseen circumstances. c77u is not liable for any loss caused by such interruptions.

8.2 Gaming Losses

Participation on the gaming platform is entirely at your own will and risk. c77u accepts no responsibility for your gaming losses. Please only wager an amount whose loss would not seriously impact your financial situation.

8.3 Third-Party Services

c77u does not control the quality of services provided by third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe) and payment providers. c77u is not directly liable for losses caused by issues with these parties' services.

9Copyright and Intellectual Property

All content on the c77u website — including logos, designs, text, graphics, software and code — is protected under c77u's copyright. Reuse, copying, distribution or modification of this content without our prior written permission is prohibited.

The games available on our platform are protected under the copyright of the respective game providers. Any unauthorised use of these games will be considered a violation of the relevant provider's rights.

10Dispute Resolution and Contact

10.1 Complaint Process

For any complaint or dispute, please contact our customer service team first. We will try to resolve the issue as quickly and fairly as possible. Submitting all complaints in writing helps ensure faster resolution.

10.2 Contact Methods

• Live Chat: Support in Bengali, 24 hours a day, 7 days a week.
• Email: [email protected]

10.3 Final Decision

For all disputes and complaints, the decision of c77u authority will be considered final, unless applicable law states otherwise.

10.4 Applicable Law

These terms and conditions are governed by the relevant applicable law. Laws regarding online gaming may vary by country and region. It is your responsibility to verify your local laws before participating.

11Changes to Terms

c77u reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, we will notify users by email or by posting a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated terms. Therefore, visit this page regularly to stay informed of the latest updates.